Phoenix Thermal Resort - Taupo, Taupo ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

212 Lake Terrace, Taupo, New Zealand

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Pool King Studio

Max:

2 persons

380 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Private pool

room details

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Two-Bedroom Apartment

Max:

6 persons

810 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Private pool

room details

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One-Bedroom Apartment

Max:

4 persons

595 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Private pool

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Taupo 1.7 mi

Airports

Taupo (TUO) 3.4 mi

Rotorua Regional (ROT) 55.5 mi

Bus

Bus stop4000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Off-site parking lot

Baggage storage

24-hour services

24-hour reception

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Security
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Hiking
Fishing

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Housekeeping
Laundry

Dining

Outdoor dining area

Business

Fax/Photocopying

Children

Cribs
Playpen
Children's play area

Spa & Leisure

Garden area
BBQ facilities
Spa center

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Bedroom

Electric blankets

Media

Flat-screen TV
CD player

Room decor

Carpeted floor

Location

212 Lake Terrace, Taupo, New Zealand

Map view

212 Lake Terrace, Taupo, New Zealand

City landmarks

76 Napier Road Sh 5

Taupo DeBretts Spa Resort

1.3 mi

Lake Taupo

Maori Rock Carvings

1.3 mi

Golf Course

Hole in One Taupo

1.3 mi

146 Lake Terrace

Warm Water Lake

3500 ft

Shepherd Road

Waipahihi Botanical Gardens

1.3 mi

Lake Terrace

Great Lake Taupo

1.3 mi

Church

Taupo Baptist Church

2200 ft

Kayaking

2200 ft

Hot Water spring

2200 ft

Lake Tce

Hot Water Beach

2400 ft

76 Napier-Taupo Road

Taupo DeBretts Hot Springs

1.3 mi

Taupo Marina

Lake Taupo

1.5 mi

Taupo Hot Springs

3600 ft

Parks

Taupo Botanical Gardens

1.3 mi

New Apostolic Church

4400 ft

Faith Baptist Church

4500 ft

Candyland

4600 ft

Joan Williamson Rose Garden

1.3 mi

Parks

Tongariro North Domain

1.6 mi

Open Christian Fellowship

5000 ft

The Salvation Army

5100 ft

80 Lake Tce

Jolly Good Fellows

1.0 mi

Bravado 3

1.0 mi

Museums

Taupo Museum

1.7 mi

#LoveTaupo

1.4 mi

Saint Pauls Union Church

1.2 mi

Golf Course

Taupo Mini Golf

1.2 mi

Taupo Seventh-Day Adventist Church

1.2 mi

Amusement Park

Big Sky Parasail

1.3 mi

Nearby

Hot Water spring

1700 ft

Kayaking

1700 ft

Restaurants

Rose Garden Cafe

100 ft

212 Lake Terrace

The Wholesome Kitchen Ltd

700 ft

1 Lowell Place At Espresso Cove

Beach Brasserie

1900 ft

243 Lake Terrace Millennium Hotel and Resort

Reviews and Ratings <br />

Feedback from previous guests about their experience.

62%

loved the resort and would return for another relaxing stay

6.2/10

Nice

Rooms

8.0

Location

8.6

Service

9.4

Dining

8.8

Henry

United States of America, March 2025

5.8/10

My stay at Phoenix Thermal Resort was a mixed bag. While the private mineral hot tub and clean rooms were highlights, I encountered issues with the initial cleanliness and maintenance that left me wanting more. Overall, the place has potential with its charming garden and thermal features, but it could really use some upgrades to enhance the experience.

Rooms

7.0

The studio room I stayed in was spacious and comfortable with a well-equipped kitchen, but there was a hiccup with cleanliness upon arrival.

Service

8.0

The staff was friendly and accommodating, quickly resolving my room issue and making me feel welcome during my stay.

Location

7.0

The location was convenient, close to the lake for scenic walks, but there was some traffic noise in the mornings.

Dining

9.0

I enjoyed breakfast from the Rose Garden Café, which was fresh and plentiful, adding a nice touch to my stay.

Facilities

8.0

Facilities like the private mineral hot tub and on-site laundry were great, though I would have appreciated more amenities like a clothes airer.

Walter

United States of America, February 2025

7.4/10

During my stay at Phoenix Thermal Resort, I enjoyed welcoming service and clean rooms, although the hotel could benefit from some updates. The thermal pool was a highlight for relaxing after my day activities. However, the shower pressure was inconsistent and the overall impression felt more like a motel than a resort. 🌟

Rooms

6.0

The room was clean and tidy, well-equipped with essentials including kitchenware, although it needed refurbishing. The shower was small and lacked consistent water pressure.

Service

10.0

The staff were friendly and accommodating. The owner even left a lovely welcome message and was helpful with local tips.

Location

10.0

The resort's location was convenient for exploring Taupo, situated near the lake and an easy walk into town.

Dining

10.0

I appreciated the option of having food delivered and enjoyed the fresh offerings from the Rose Garden Café.

Facilities

8.0

The hotel had a nice garden and a relaxing mineral pool, but some amenities like a full-length mirror would enhance the experience.

Willie

United States of America, February 2025

5.0/10

My stay at Phoenix Thermal Resort was a cozy and relaxing getaway. I loved the private thermal pool, which was perfect after a chilly day out. The only downside was the location being a bit far from town, but the peaceful ambiance and beautiful lake views made up for it.

Rooms

10.0

The apartment was small yet charming, complete with a full kitchen and a bedroom upstairs that had an adorable balcony overlooking the lake. The private thermal spa was a highlight, providing a luxurious touch.

Service

10.0

The manager was welcoming and accommodating, even providing a sweet surprise of chocolate for the kids. Upon our late arrival, the staff had already set up the room for us, which was incredibly thoughtful.

Location

9.0

Although it was a bit farther from town, the proximity to Lake Taupo was fantastic. I enjoyed easy access to a lovely walking path along the lake, making it a scenic and tranquil place to stay.

Dining

9.0

We had breakfast at the Rose Garden Café, and it was plentiful and tasty, with fresh options that fueled us for our daily adventures. Truly a good start to our mornings.

Facilities

9.0

The resort offered plenty of amenities, including free laundry, and the grounds were beautiful. The garden was well-kept and added to the overall charm of the place.

Jerry

United States of America, November 2024

6.6/10

I had a mixed experience at Phoenix Thermal Resort. The room was clean and equipped with a small kitchen and private thermal pool, which was fantastic after a long day. However, I did notice some areas needing improvement, like the limited power outlets and inadequate heating options.

Rooms

8.0

My room was spacious and tidy, featuring a comfortable queen bed and all necessary amenities. The kitchen was well-equipped, which I appreciated. However, I found the lack of power outlets upstairs a bit inconvenient.

Service

9.0

The staff was friendly and accommodating. They even prepped the room for our late arrival and offered helpful recommendations for local dining and activities.

Location

9.0

The resort is situated conveniently, just a short drive from Taupo. I enjoyed the lovely garden views and the proximity to the lake for scenic walks.

Dining

7.0

While I didn't dine in the café, I did enjoy the facilities provided. The kitchen in my room allowed for meal prep, which was convenient for my stay.

Facilities

8.0

The private thermal pool was a highlight of my stay. It was a relaxing feature, although I experienced a slow leak from the plug during my visit.

Anne

United States of America, October 2024

6.4/10

My stay at Phoenix Thermal Resort was pretty awesome overall. The location is convenient, just a short drive from town and right near the lake, which is a bonus. The unit I stayed in was clean and spacious, though it could get a bit noisy from the traffic outside. The hot mineral bath was definitely the highlight of my stay, providing a lovely way to relax after a long day. I'd recommend it, but maybe with a heads-up about the noise and the lack of power plugs upstairs.

Rooms

9.0

I found the room really clean and spacious, featuring a fully equipped kitchen and a cozy bedroom with nice views of the lake. However, the lack of power plugs in the bedroom was a bit of a hassle at night.

Service

10.0

The staff were super friendly and helpful, making check-in a breeze. They even showed me around the hotel, which made me feel welcome.

Location

8.0

The resort is on the main road close to the lake, making it easy to access the town. Just a note that it can be a bit noisy during peak hours.

Dining

9.0

Breakfast from the Rose Garden Café was tasty and fresh, giving me a nice start to my day. I appreciated having options right on-site.

Facilities

8.0

The facilities were great, especially the outdoor mineral pool, which was a real treat. Everything was clean and well-maintained, though heating could be improved for the colder nights.